Hair By Elena P Privacy Policy

Our contact details:

Name: Elena P

Address: 3 Etherley Road, London, N15 3AL

Phone Number: 02036334232

E-mail: hairbyelenap@gmail.com

The type of personal information we collect:

We currently collect and process the following information:

• Personal identifiers, contacts (for example, name and contact details).
• Email address.
• Date of Birth.
• Verbal consent.
• Witten consent.
• Medical history.

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Booking an appointment
• Contacted through website, emails, calls, or texts.
• If we need to contact customers/ clients regarding booking (conformation, reminders, rescheduling).
• Identify individuals.

[If applicable] We also receive personal information indirectly, from the following sources in the following scenarios:

• Keep records of treatment and hair services.
• Results of patch test (negative/positive).
• Result of each service/ treatment.
• Provide the right service and hair treatment to each individual.

We use the information that you have given us in order to:

• Identify individuals.
• Provide the correct service to each customer/ client.
• Meet client’s needs.
• Send marketing email/ content.

We will not share this information with anybody, the information is only for the use of Elena at Hair By Elena P. We will share picture/photographs/videos of the results (hair) on social media (verbal consent).

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Elena at hairbyelenap@gmail.com

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored in the salon and digitally.

We keep all person information (paper & digitally) for 1 year, if we do not hear from you or provide a hair service, we will then dispose your information by shredding or burning paper/ written copy. Delete record from the phone or tablet.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hairbyelenap@gmail.com Tel: 02036334232 Post: 3 Etherley Road, London, N15 3AL if you wish to make a request.

How to forward complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hairbyelenap@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

This policy was last updated March 2021